Privacy Policy

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; and telephone number. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. As part of the process, we may ask for further information including your shipping/billing address; wedding details and any other relevant information.

How do you collect information?

When you contact us through a contact form on our website, send an email, make a purchase through the Etsy shop, we collect personal information you give us such as your name, email address and telephone number, as well as any other details provided.

Why do you collect such personal information?

We collect personal information for the following purposes:

To provide and operate the services;
For internal record keeping and follow-up requests, such as feedback and testimonial requests;
To inform customers of new products and services through email newsletters; and
For marketing purposes on social media, the website, printing, samples and at shows, fayres and exhibitions.

How do you store, use, share and disclose your site visitors' personal information?

When enquiring about an order, we will maintain your order information for our records unless and until you ask us to delete this information.

We share your personal information with third parties, such as our printing suppliers but will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

When you click on links to our store, it will direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

We may use your information for marketing purposes on social media, the website, printing, samples and shows, fayres and exhibitions.

We may also share your personal information to comply with applicable laws and regulations, such as invoices for tax purposes or other lawful request for information we receive, or to otherwise protect our rights.

How do you use cookies and other tracking tools?

We collect information using cookies, as well as third-party services, such as Google Analytics which may have their own policies regarding how they collect and store information. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

How can I withdraw my consent for collection of personal information?

You can withdraw your consent at any time. If you don’t want us to process your data anymore, please contact us at hello@twotabbies.co.uk.

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to correct, amend or delete any personal information we have about you, you can contact us at hello@twotabbies.co.uk.

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